Soo rare

Its so rare to receive exemplary customer service in any industry...

So, when I do receive it I make sure to praise them.  Often ill compliment them on their businesses fb page.

And, if its restaurant, taxi etc. I also give a generous tip WITH big compliment.

Heres an amazing story that happened to me around Christmas;

I called the Medicaid number to give them my new mailing address. The man replied: "I see here you have $60 in unused benefits. I'll tell you what items are in the catalog so you can place an order!

(Things like heating pads, or otc medications!)

I told him thats an amazing surprise Christmas present!

"Habla Espanol?"

The times they are a changin!  When I attempted to reach a service representative for problems with my cell phone I was sent to a man who addressed me in SPANISH!

He apologized and I said, no need for an apology but the times they are a changin" when the customer speaks English but is addressed in Spanish!  He said it was a glitch and he was forewarned it was a Spanish speaking caller.

Today, i received communications from the food stamp office needing some updates from me.  THE LETTER SENT TO ME WAS IN SPANISH!

I had to sort through the papers to try to find the same communications in English, which eventually i did!