Today I went to Dennys. Normally I only go once a year for the free birthday breakfast but today I went because I knew that it was a do-able walk from the bus stop.
When I walked in, there were 2 folks in front of me waiting to be seated. Instead of the "hostess" saying:
"How many in your party?" (to the man who was first in line) She said: "Three? Two? One?!"
She sat me at a dirty table. I was brought water in a chipped glass and coffee in a dirty mug. The manager checked on me and I said: "this is not a good start! THIS IS SCARY! Have you ever seen restaurant takeover I asked? Yes, I do watch that show; he said.
The waitress came over in the middle of the comment and looked panicked. She interrupted saying: "what's wrong?" (I didn't find it necessary to repeat the same thing to her, plus I didn't want her to feel blamed)
The manager quickly rectified the problem. After brekkie arrived, the waitress intuitively asked me if I would like an extra plate. (I did)
She brings me a plate that looked like it was out of the dirty dishes! I call over the manager quietly. I said," look at this please. will you touch this plate?" He seemed to be too afraid to touch it! I said: "I'm alerting you because I do not want the waitress to feel like I am blaming her"
He takes the plate to the back and she says:
"OH MY GOD"
(Oh my god is right. I am concerned for food safety and I will not go back.)
I consider not tipping her. But, she was in the restroom and I said: "This looks like a really tough place to work, and you are understaffed.
"
She said "We are understaffed, it's a very hard place to work, and I have some things going on in my personal life too" (she begins to cry)
me-"Well, you have a compassionate customer here" "Have you ever seen restaurant takeover?"
her-"I sure have, she smiles.......and if they came here we would be in deep shit!"
I decide in the end even though I feel mad, to give her a fat tip.................................because I have done that kind of work/and I know we live in the land of low wage work.......................................
Showing posts with label restaurant takeover. Show all posts
Showing posts with label restaurant takeover. Show all posts
Tuesday, September 17, 2013
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