Well, att never refunded my $50.
I could take them to court for that plus the 6 weeks I had to go without a phone. Verizon just came out and repaired my phone after 2 weeks with no service. But my bill is due on Friday and even though I got them to reduce it for the 2 weeks without, I still won't have 118 by Friday. So they say they are going to disconnect me. I also had to pay 80 for the trac phone since i was without a landline.
In anticipation of being disconnected I called Quantum and asked the clerk 5x in a 1/2 hour conversation:
"You still haven't answered my question! After i give you the 40 that you require up front, how long will I be without a phone?" He did not want to answer the question directly so I just repeated myself until he did. He said you'll be 1 to 2 weeks with no service unless you transfer from Verizon. But if you don't transfer from Verizon you'll lose the phone # and be without service...............................................
Showing posts with label no phone service. Show all posts
Showing posts with label no phone service. Show all posts
Wednesday, September 23, 2009
Wednesday, September 16, 2009
"My home phone"
How long do you think you could go without making a phone call?
I've been forced to use the prepay trac phones this month. But I can't use them for real chats because a 2 hour card costs 30 dollars. I put in 3 or 4 orders over the phone for Verizon repair and I also emailed them with a detailed description of what is happening. 4 days later they emailed me back to say; there's nothing we can do, you emailed the wrong department.
Now, the one time I got thru to a real rep. over the phone she said someone would come on Thursday. That's 2 weeks with no land line. She said I'd have to be home tomorrow for an 11 hour period. They will arrive between 8 a.m. and 7 p.m. I do not know if they will charge me or not. I don't feel I should have to pay for the 2 weeks I've been without a phone.
Your life comes to a real stand still when you have next to no phone access.
I've been forced to use the prepay trac phones this month. But I can't use them for real chats because a 2 hour card costs 30 dollars. I put in 3 or 4 orders over the phone for Verizon repair and I also emailed them with a detailed description of what is happening. 4 days later they emailed me back to say; there's nothing we can do, you emailed the wrong department.
Now, the one time I got thru to a real rep. over the phone she said someone would come on Thursday. That's 2 weeks with no land line. She said I'd have to be home tomorrow for an 11 hour period. They will arrive between 8 a.m. and 7 p.m. I do not know if they will charge me or not. I don't feel I should have to pay for the 2 weeks I've been without a phone.
Your life comes to a real stand still when you have next to no phone access.
Labels:
life is crap,
no phone service,
retail hell
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