"Retail Hell/Rude Ass Society/Overheard"

You remember the market where the manager told me not to leave behind a cream or a sugar?  Well, Brenda* the girl that was my cashier today, certainly is a good fit there because she is a cold hearted you know what.

I had one person in line in front of me today.  Brenda told the customer that 2 people have been fired.  Ricardo* and Miranda*

She had the nerve to disclose the details of the firing in front of me the customer!  She said that R. was always sick with kidney and liver problems.

THEN she said that when they found out that M. was going to quit, THEY FIRED HER!

I said: Oh, I know why your company fired her, you fired her because that way you aren't required to pay her unemployment benefits!

She was silent!  Dumbfounded!

I am also dumbfounded at our entire society.

"Customer Dis-service/retail hell"

Today has been full of incidences that i am sure u will enjoy hearing about.  Because of time constraints i will put just one today.

Manager at "convenience store" came up to me this a.m. when i was having my coffee he said:

"can you do me a favor"

"yes" i said

"every time you come in here you leave things behind"

(i always throw out my trash!)

me-"are u sure it's me"

him-"yes!"  "It's not a big deal or anything but you leave a sugar pack or something like that"

(being a good little doobie i pull my social work skills out of my hat)

me-"and every little bit helps!"

him-"yes!  thank you"

(the workers at this store treat folks from the shelter differently, and they know i used to stay at the shelter, nonetheless, i feel i have earned their respect!)

I tell this anecdote to the barista at starbucks who is absolutely lovely.  I tell her that "if starbuckschased down every customer who ever left something on the table, starbucs would have zero customers!  She laughed and thought the whole thing was ludicrous!

"When receptionists don't know "which end is up"

It is terribly common for receptionist's to not even know how to spell the name of the person they work for!  Pitiful!

today i called the mayor's office and asked for the spelling of the mayor's name.  I knew the recept was spelling it wrong because it was pronounced smith*  but she spelled it jones*  When i called her on it, she said "you just aren't LISTENING carefully enough now do you want me to help you or don't you?"

These front end people seem dumber then rocks and it seems like a sure thing that nothing else at the given agnecy is going to work either.

"The latest with the pain clinic/life in hell"

As you know, it was a 90 day process to get the appt. scheduled with a series of very stressful mishaps.  When I called to book the "medicaid" van, they said, "we don't go to mountain town suburb!"

Back to feeling paralyzed.  I can't function with so much pain as it is!  I call the clinic and tell D. that the van isn't going to take me.  I ask her what would she do if she where in my boat.  "She said I have no idea"  So, she claims she went ahead and cancelled the appt.

All together i've been waiting almost 5 years for pain mgmt.

Now, because the staff at the clinc are all screwed up and don't communicate with one another, i get yet another call today from another secretary at the clinic.  (i cannot believe my life)

She told my v.mail that i have this appt. on weds!  I call her and tell her that the ofc. mgr. cancelled the appt. because the van won't take me and why is it that she doesn't know that?  I said "Geez you guys are all working as individual units, with no communication with the rest of the staff!"

Her response realy impressed me and I thought she was very professional!  She laughed and she said "you aren't kidding, they just hired me here and the communication in this office is lousy!"

She proceeded to advise me to talk to the director of the medicaid van service to complain!

When I called the transport. office I asked to speak to the manager.  Here is what happend i am not kidding you!

hi may i help you i am mary!


me-"Mary, may i please speak to a mgr.?"

mary-"sure no problem, i will transfer you"


bob-"hello, this is bob may i help you?

me-bob are you a mgr?

bob-no i'm not would you like me to transfer you?

me-yes please

jim-hi i'm jim may i help you?

me-jim, are you  a mgr?

jim-no i'm not would you like me to transfer you?

(all together i had to go thru 6 employees before i was sent to the mgr!)

 the whole thing got worked out and i am supposed to go on wednesday.  Ironically, it's because her staff are so disorganized that this ride thing will work out.

Boy, life is exhausting.  I will let you know if this doctor ends up being able to give me a semi normal qol. 

"Everything is broken/ you mean you had a lobotomy too?"

Nobody's brain is working.  Every single ttransaction , cashier, med. asst. whatever, EVERYBODY says: my brain isn't working, i'm not here today.

I've been waiting 4 years to get into a pain specialist. I finally got referred to one (even though my only primary care physician is on paper only)  so I called.  I was told that she just moved out of Mountain Town.

I found out that I might be able to get my insurance to pay for transporation.  I asked 3 professionals today for the # but 3 gave me the wrong #.

When I finally did get the #, the insurance lady who was very nasty said, "you can't get a ride without pre-auth."  "How do I do that?"  So this went on and on and finally I called the specialist.  I had faxed my medical info 8 days ago.  They told me they lost it.

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There are some local politics I'd like to get involved in.  Then I was told to show up at city hall and just go to "the meeting"  I said to the girl on the bus "what room?"  she replied "there is only one room in the building!"  (there are likely 200)  I asked what time?  "Show up any time on Thursday" 

"What is the meeting called?"  I asked.  She said just "the meeting"

when i got there today none of the employees had any idea what I was talking about.

Life is just a wild goose chase where nobody knows anyting and nearly every action I take is wasted because the entire society is fu#$%@!