Tuesday, September 29, 2009

"In the first two hours of my day today"

I check the mission of mercy flier because I need the phone # of the Reisterstown branch. There is no phone # except for corporate. mom is that program that doesn't seem particularly merciful at all. The dentist comes twice a month to x location. Patients need to arrive very very early and hope that they are in the first 5 to arrive. Some say show up at 3 a.m. some say 5:30. I ask the woman when is the next time the dentist will be there. Sept. 30 she says, then she jumps ahead to something else and i slow her down so i can write it down. No remember you're showing up at 5 or earlier so you want the right date! I repeat:

"So the dentist will be there tomorrow. What time should I show up?"

"Oh, did i say sept. 30? I was wrong. It's not until 10/8."

Now how about for the REisterstown location. That's a less scary ride for me at 4:30 in the morning.

"Well, no dentist is coming at all in Oct.

"So what time should I get there?" I ask

"5." She said.

"I should get there at 5?"

"5, that's how many the dentist will see, 5. The rest will be turned away!"

I feel extremely nervous about driving at 4 in the morning with a car that the mechanic just can't seem to fix properly.

"I say, and we do need to wait in line outside, right?"

"Yes"

p.s. The doors don't open until 8:30. And I've done outdoor lines like this in 20 degree weather in January. As I get older, and feel so ravished by fibromyalgia pain this is very intimidating. But I have cavities and advanced periodontitis where most of my pretty teeth are loose.

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Called bge to get an extension for the shut off notice. I waited on hold for about 1/2 hour. My extension is until 10/8. On about 10/4 welfare will help with the bill

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remember I was screaming and crying at the specialists office. they never were able to complete the outpatient procedure, so they referred me out to a pain specialist. I call there today and the recept asks me the same dreaded questions I've been asked for 15 years.

"What is your insurance"

"Medicare I answer"

"Do you have a secondary?"

this dear reader is a trick question. Because if I had said, no i don't; she probably would have scheduled me. But instead she said

"The doctor cannot take medicaid patients!" the staffer told me over the phone.

E - "Can't take medicaid? But medicare is my primary and it will cover the entire bill!"

receptionist- doesn't matter, our team won't touch medicaid under any conditions.

E-"I want to speak to the insurance specialist."

receptionist-"I am the insurance specialist."

E-I want to talk to the manager.

receptionist-"well, I can't give you a # for the manager, because the manager is the doctor's wife and she'd have to be called at home. All I can do is leave her a message!"

(it occurs to me that all I had to do was just not mention the Medicaid and they would have given me the appt!)

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My friend is paying a portion of my phone bill so I don't get shut off. He's been trying for 4 days and Verizon keeps telling him that no such account exists. Finally today the Verizon rep. found my account.

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me to the mechanic. "You know that repair you made 2 weeks ago?" "Well, it broke 48 hours later. Can I come tomorrow?"

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At grocery store the people in front of me ask me if i'd like to go first since i don't have many items. No thanks I said. The cashier yelled something to me about the express line. I shook my head no. "She yelled: Yes, express is open" "I yelled "I'm not going to express, I'm staying here." She muttered something angrily under her breath.

Nearly every grocery store some clerk is begging you to switch lines. It's very stressful. And for her to be angry that she has to wait on me? If she were a server she'd make bigger tips on the customers with a lot of items. But to resent that I'm staying in her line?

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Am I the only one who sees society as broken on every level?

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