Well, att never refunded my $50.
I could take them to court for that plus the 6 weeks I had to go without a phone. Verizon just came out and repaired my phone after 2 weeks with no service. But my bill is due on Friday and even though I got them to reduce it for the 2 weeks without, I still won't have 118 by Friday. So they say they are going to disconnect me. I also had to pay 80 for the trac phone since i was without a landline.
In anticipation of being disconnected I called Quantum and asked the clerk 5x in a 1/2 hour conversation:
"You still haven't answered my question! After i give you the 40 that you require up front, how long will I be without a phone?" He did not want to answer the question directly so I just repeated myself until he did. He said you'll be 1 to 2 weeks with no service unless you transfer from Verizon. But if you don't transfer from Verizon you'll lose the phone # and be without service...............................................
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