Me-"My birth certificate isn't valid i.d.?!" (Is she f#$in' kidding me?!)
Me-"Get me the manager of the store please"
her-"he isn't here"
Me-"Then get me the mgr. of the front end"
So she get's L. her supervisor. I explain that the transaction was ok'ed at 11, and now they are telling me they aren't going to do it.
L-"That's right. You don't have proper i.d.!
Me-"What does that mean?"
L-"you don't have i.d. for this state!"
Me-"Get me your supervisor"
He takes 15 min. hangs around the photo dept goofing off, and I have know idea if he is coming back. I ask a clerk if he's coming back, yes, supposedly he is. I wonder y he is making a call, rather then letting me talk to said supervisor over the phone........................
He comes back, and I tell him that i am not leaving the customer service desk, until your company gives me what u promised.
He said "I'll help you for today but we broke rules for you and you should be grateful."
i said "Thank you for doing this, but, the way I was treated is unacceptable. How do I file a grievance?"
He said "We don't have any grievance forms left, but I'll just tell my supe what u said"
(No, he won't) I need the name and phone # of your supe. so I can tell them the way "managers" are treating the customers............................................
(I hate that all I do is fight. But in this society you fight or you die)
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment