So, I have been waiting 5 years to get into a pain managment clinic and everything that can go wrong has gone wrong. I did get into one a year ago, and the whole operation was a sham, and not one single employee understood English.
3 months ago i was referred to dr. joan* the pain management specialist in mountain town*
In the eleven weeks that have passed the office continuously lost my paperwork. They assured me that the health van* will get me there since the doctor moved to los angelos* One is only required to let the health van know one week in advance that you need a ride.
When i did that today i was referred to 3 different workers. I am finally told "oh, the health van doesn't service l.a.!*
At this point a librarian has the nerve to come over and tell me to be quiet! I said, you know the fact that you are reprimanding me is incredibly hypocritical. I am in a quiet corner away from people and it's the most logical time to make a call. Plus, the tb coughing in here is deafening , as well as the basic level of noise most of the time! I know that you didn't make the rules but I do think this is incredible hypocrisy! (At this point, I fill out a complaint form about her complaint, and give it to the manager, who i have a very good relationship with!)
I called the pain mgmt. clinic and told them I don't even know who to file the complaint with that all of my hard work was for naught. The secretary said: "If it happened to me i wouldn't know where to file the complaint to either!"
So, back to square one!